Return & Refund Policy
Our refund and return policy is valid for 7 days. If more than 7 days have passed since your purchase, we will not be able to offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in its original packaging.
In order to complete your return, we require a receipt or proof of purchase.
In some cases, only a partial refund will be allowed:
Once we receive and inspect your return, we will send you an email to let you know that we have received your return. We will also let you know if your refund has been approved or denied.
If you are approved, your refund will be processed and the refund amount will be automatically transferred to your credit card or original payment method within 7 business days.
If you have not received your refund, first check your bank account again.
Then contact your credit card company, it may take some time for your refund to be officially credited to your account.
Next contact your bank. Refunds usually take some time to process.
If you have done all of the above and still have not received your refund, please contact us at invisibletripleluck@gmail.com.
You will be responsible for the shipping costs of returning your item. Shipping costs are non-refundable. If you receive a refund, the return shipping costs will be deducted from your refund.
Depending on where you live, the time it takes for your exchange product to reach you may vary.
If you are returning a more expensive item, you may want to consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
For questions related to refunds and returns, please contact us at invisibletripleluck@gmail.com.
To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in its original packaging.
In order to complete your return, we require a receipt or proof of purchase.
In some cases, only a partial refund will be allowed:
- Items with obvious signs of use
- Any item returned more than 7 days after delivery
Refunds
Once we receive and inspect your return, we will send you an email to let you know that we have received your return. We will also let you know if your refund has been approved or denied.
If you are approved, your refund will be processed and the refund amount will be automatically transferred to your credit card or original payment method within 7 business days.
Delayed or missing refunds
If you have not received your refund, first check your bank account again.
Then contact your credit card company, it may take some time for your refund to be officially credited to your account.
Next contact your bank. Refunds usually take some time to process.
If you have done all of the above and still have not received your refund, please contact us at invisibletripleluck@gmail.com.
Sale Items
Only full-priced items are refundable. Sale items are not refundable.Shipping Returns
You will be responsible for the shipping costs of returning your item. Shipping costs are non-refundable. If you receive a refund, the return shipping costs will be deducted from your refund.
Depending on where you live, the time it takes for your exchange product to reach you may vary.
If you are returning a more expensive item, you may want to consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Need Help?
For questions related to refunds and returns, please contact us at invisibletripleluck@gmail.com.
